Most businesses depend on repeat business, especially the hospitality business.
Are you a person who visits a few regularly or one who prefers variety and new experiences ?
What makes you cum back and how often do you see your regular?
Are you a creature of habit and prefers the devil you know to the angel you don’t ?
How often would you go before you move on or do you stop because the advertiser is no longer here?
How many “regulars” do you have?
What makes you want to repeat the visit, service, personality, looks ….?
Does it get better over time or does the experience change over time ?
Is the secret sauce that they make you feel special or is it like M&S “exclusively for everyone” ?
How do the advertisers feel about regulars?