I've found 2 disks that came with laptop.
1. Dell - drivers and utilities (contents device drivers and diagnostics and utilities).
2. Dell - application (for reinstalling Dell MediaDirect 3
Are these any use?
While the machine is starting up, continually hit the F8 key. This will open it up with the 'safe' menu
It's an old work machine so may be slightly different.
When I switch on I get a black Dell screen. On the top right it says F2 Setup and F12 Boot Menu. I've tried both options as page is loading. With both it looks as though something is loading but then a white page appears - this is normal.
The white Dell screen says that the system primary HDD is password protected. You are asked to enter the password and enter. When I do this I get a black Microsoft Windows XP screen.
I'm then asked for a windows password which is the final password to load the desktop.
Safe Mode With Networking. Then follow the Malwarebytes instructions theqm posted.
http://www.youtube.com/watch?v=lPNCl...layer_embedded video on how to remove virus if malwarebytes fails taken off this page http://guides.yoosecurity.com/comput...-removal-help/
You could try throwin your computer out the window and runnin as far away as possible! :-D