I'd say it's equally as frustrating for them on occasions, they are trying to give directions to a location they may not be so familiar with to a guy who hasn't a clue. People notice different things when taking in their surroundings so I really try not to get flustered, agitation on the phone won't help the situation, if you don't understand, take a step back, deep breath, smile and say I'm lost, can we start again gorgeous.