Hi guys,

Up until now, when I've found a review I believe is fake, I've generally left it up but added a message to it along the lines of "This review is believed to be fake because..."

Is this the best way of dealing with reviews we find fraudulent, or should we actually simply delete them? You decide and I will abide by the public vote.

And yes, I know the main thing is that we just do something about fake reviews rather than let people away with it, and I do now have a member of staff due to spend the next few days looking through the reviews and trying to find ones we can reasonably establish are fakes.

Thank you,

Pat x