Problems accessing E-I? - Official Thread for IT Staff Support

[BACMAN36]

Have you checked with O2 as they have recently ( last few days) blocked all adult content, you need to contact them to lift this block)

Not an O2 problem. Have been able to access another escort site while all this was going on.

Have also just tried to access an adult content site and it worked no problem....don't use phone for porn so can't say if this was affected before. if I have anymore issues with EI on the phone will try other adult sites.

[vampirejackie]

Not an O2 problem. Have been able to access another escort site while all this was going on.

Have also just tried to access an adult content site and it worked no problem....don't use phone for porn so can't say if this was affected before. if I have anymore issues with EI on the phone will try other adult sites.

Have you tried using a different browser on your phone?

I will pass this info back to IT and see if they can find anything specific with this phone.

[pauli]

Not an O2 problem. Have been able to access another escort site while all this was going on.

Have also just tried to access an adult content site and it worked no problem....don't use phone for porn so can't say if this was affected before. if I have anymore issues with EI on the phone will try other adult sites.

Hi Bacman,
this message means only that the website that you are trying to access is not recognized for any reason.
1. It might sound stupid, but first did you restarted your phone (switch off/on)? Just to make sure there is no cache on DNS. Sorry that is allways the first answer you will here from any IT man.
2. Are you using the phone 3G connection or the built in wireless connection?
If you are using the WiFi can you try to switch it off and try to connect over 3G and vice verso, so we can rule out whether it is the mobile providers or actual browser or any network connection problem.
3. It very much looks like that your ISP hasn't updated its DNS records or the device or provider is using some long timed caching system.