Originally Posted by
Patricia
Nothing was wrong with it, apart from numerous people requested features it didn't and couldn't have, so we decided to give a new chat a try. We can go back, but we are giving the new chat a try as it will allow us to have several of the extra features that have been frequently requested. I think the license issue with the new chat is now fixed, but we are still working on other parts of it. It has been a lot of work, more than we expected, and this is why the transition hasn't been as smooth as we'd like.