Originally Posted by
LuckyLu
Thank you for your feedback.
I am sorry to learn that this is the way you feel.
We listen to everything the users say and aim to provide the best customer experience for everyone.
You never risk a ban if you express yourself in a polite manner.
We banned users, yes, but mostly those who argue between themselves, not because they were fighting "for their rights" on the forums.
We appreciate all feedback. That is how we learn and improve.
I will pass your comments on the fake picture policy to our advertising team. We thank you for them.
With regards to Samlad, I cannot compare myself with him in my professional capacity as we have never worked together side by side on the forums.
We were in different departments but I had the pleasure to meet him on several social occasions.
He is a great lad with charismatic personality and is missed in the office.
Nevertheless I am sorry I not filling his shoes well in your opinion.
I am trying to do my best, but my guess would be that we are just different people, hence you notice the different style in posting and managing the boards.
As I remember we never had the pleasure of speaking before, maybe if you raised your concerns to me directly I would be able to assist you better.
I wish you all the best of luck and hope we will have the pleasure to welcome you on the forums again soon,
Take care,
L
Xxx