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Thread: Why do some clients do this?

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  1. #1
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    Default Why do some clients do this?

    So you have a client where he's a regular or he's someone you've met 4+ times without any issues then all of a sudden they become complete timewasters? What's that all about?

    I had a client coming at lunchtime today who I've met a good few times where he's been as good as gold but the last 3 bookings, he's cancelled at the last minute.

    I'm not impressed, he's had his 3 strikes so he's now banned!

    Sorry, just venting

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  3. Default

    Kendra,
    Can't answer for the client as im not him but...

    1. Could be that he really wishes to meet but finances wont allow it
    2. Maybe he's in a relationship and the other half is getting suspicious
    3. Maybe he's at a stage where he's debating if this is for him.
    4. Maybe he's falling for you and at the last minute decides better...
    5. Maybe he's just a timewaster

    Thats my tuppence worth...
    Last edited by Jetstream; 22-11-14 at 11:14.

  4. #3
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    Default

    Has he given a reason when cancelling?
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  5. #4
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    Default

    Familiarity breeds contempt.

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  7. #5
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    Quote Originally Posted by Petros View Post
    Has he given a reason when cancelling?
    He always says work but that's not good enough. He shouldn't be booking appointments if there's a chance he can't make it.

    I don't think it's fair how anyone thinks their work or meetings are any more important than my work. This is how I earn a living so with clients messing us about, it costs us money as we could have met someone else.

    Doing it at the last minute also doesn't give me enough time to arranange something else.

    xx

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  9. #6
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    Quote Originally Posted by Kendra View Post
    He always says work but that's not good enough. He shouldn't be booking appointments if there's a chance he can't make it.

    I don't think it's fair how anyone thinks their work or meetings are any more important than my work. This is how I earn a living so with clients messing us about, it costs us money as we could have met someone else.

    Doing it at the last minute also doesn't give me enough time to arranange something else.

    xx
    i totally agree with you Kendra. Granted, it could happen once I suppose that something serious comes up in work etc. but not continuously.
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  11. #7
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    Default

    Telling forum members your business ..

  12. #8

    Default

    If he is your regular customer you can talk to him straight. Some customers they really believe we have nothing more in our life. Sometimes they don't realize how much they mess up our life when they cancel in short notice.

    Quote Originally Posted by Kendra View Post
    He always says work but that's not good enough. He shouldn't be booking appointments if there's a chance he can't make it.

    I don't think it's fair how anyone thinks their work or meetings are any more important than my work. This is how I earn a living so with clients messing us about, it costs us money as we could have met someone else.

    Doing it at the last minute also doesn't give me enough time to arranange something else.

    xx

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  14. #9
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    Quote Originally Posted by Kendra View Post
    This is how I earn a living
    And going to work is how he earns his living. Unless you sepak to him about it you will never know. The rest is all just speculation and bullshit.
    Last edited by Zoidberg; 22-11-14 at 21:21.

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  16. #10
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    Quote Originally Posted by Zoidberg View Post
    And going to work is how he earns his living. Unless you sepak to him about it you will never know. The rest is all just speculation and bullshit.

    but what would the forum be without speculation and bullshit

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