Agreed Westie. Honestly, if we get this wrong sometimes it is an internal staff issue. We have several members of staff here, all of which do multiple tasks including approving reviews every day. The same staff are dealing with a lot of escorts phoning every day saying they have a review they want removed as it is unfair. All our staff know I don't want them removing negative stuff from reviews or deleting them completely just because a lady is complaining and I am very strict about this, as to be any other way about it would not be fair on clients. However, I do agree, unneccesarily nasty stuff should be removed from reviews. The problem is, it is a judgement call for our staff, and sometimes they get it wrong and don't remove something nasty, because they are being cautious to never remove something they shouldn't. We are working on it, but it is not as easy as it looks maybe, especially as our business grows and we have more and more staff and sometimes a fast staff turnover.
Can't agree with this. I think the reviews are a great read (I'm still laughing about some of deafboy's
) but to take away the descriptive text completely would to make them a boring read.