Originally Posted by
Patricia
Westie, every day we deal with about 4-500 emails that require action, e.g. lady requesting change, client querying review etc, and that is before we even get to phone calls. You seem to want to pick up on items you identify as problems and say we are lazy and do nothing about these problems. You don't see or refuse to see that myself and the other ladies here are working our butts off and stopping hundreds of problems before they can reach your attention every day. I'm not dismissing you or anything you say the last week or so, but the genuine truth is that I am really busy trying to sort loads of problems out. So you are not being ignored or disregarded, but it probably will be another day or two before I get back to any of your recent complaints.
Pat x