sadly it is not just in this industry that manners have gone out the window, but in general, it appears , sadly having made a mistake the man takes it upon himself to blame this lady for his mistake
this type of behaviour seems common place now in our country,
in the celtic tiger period,it was called playing hard ball in business, which in reality was another name for walking over people,
well, the tigers gone, but the behaviour is not .
sorry that you are going through this messing, but till we relearn manners i fear it will remain