The reviews that shouldn't be there in the first place, should be deleted. There are obvious fake reviews that are slipping through the net. The problem is that some clients will never be happy regardless of the service provided and this can be reflected in their reviews. The escort does have the right to reply however.
I agree with BP, its too subjective ever to be infallible. I was recently looking at feedback on hotels, some thought one place was a dump,others were singing it's praises. Go figure.
Come in she said "I'll give you shelter from the storm "