I got scammed

[Experienced Punter esq]

I'm no computer buff quite the opposite really heres the deal: my computer is a few years old but for the past year its been veeery slow at times drove me mad many a time still does, I was onto Vodaphone a few months ago blaming it on the broadband they did a few brief checks over the phone said its my computer itself & to get back onto them soon I didn't, a couple of months later I get a call from Indian people saying they are acting on behalf of Microsoft(I made sure to ask) said they were gonna 'fix' this problem anyway to make a long story short I amended a few things then allowed one of their engineers to work on my computer for an hr or so there was a charge 79euro for a 12month deal this is the 1st time money was mentioned
I went along paid the 79euro it initially improved my computer or so it seemed I never rang them back I was left in no doubt I could ring them anytime over the 12months now ringing the no. they gave me all I get is ''It is no possible to connect this call''
now just yesterday I went for a pint with a friend shes a computer buff she got talking about a scam Online Pccare the crowd I dealt with run by Indians calling from their country
I've been scammed I googled it its all a fucking racket dont half feel a right fucking eejit

[magicalman9357]

I'm no computer buff quite the opposite really heres the deal: my computer is a few years old but for the past year its been veeery slow at times drove me mad many a time still does, I was onto Vodaphone a few months ago blaming it on the broadband they did a few brief checks over the phone said its my computer itself & to get back onto them soon I didn't, a couple of months later I get a call from Indian people saying they are acting on behalf of Microsoft(I made sure to ask) said they were gonna 'fix' this problem anyway to make a long story short I amended a few things then allowed one of their engineers to work on my computer for an hr or so there was a charge 79euro for a 12month deal this is the 1st time money was mentioned
I went along paid the 79euro it initially improved my computer or so it seemed I never rang them back I was left in no doubt I could ring them anytime over the 12months now ringing the no. they gave me all I get is ''It is no possible to connect this call''
now just yesterday I went for a pint with a friend shes a computer buff she got talking about a scam Online Pccare the crowd I dealt with run by Indians calling from their country
I've been scammed I googled it its all a fucking racket dont half feel a right fucking eejit

I hate this type of thing when people are scammed. Would love to offer some advice but unfortunately I have fallen for a similar type scam myself. Just makes me more cautious now. And yes makes me very mad too.

[bedridden]

At a minimum you should uninstall that piece of software they asked you to install.
You may need to reformat your drive to be sure it is completely removed.
With it, they can access you computer at any time.

[Experienced Punter esq]

At a minimum you should uninstall that piece of software they asked you to install.
You may need to reformat your drive to be sure it is completely removed.
With it, they can access you computer at any time.

thanks my friend I'll do that the software I installed is Malwarebytes Anti Malware....

[scorpio]

Hahaha this is a perfect example survival of the fittest in motion ha if you are stupid enough to fall for a stunt like that you dont deserve to have money.

[Lucy Chambers]

Hahaha this is a perfect example survival of the fittest in motion ha if you are stupid enough to fall for a stunt like that you dont deserve to have money.

Tell that to the old lady that lets the nice gas man in.

[sharkskin]

thanks my friend I'll do that the software I installed is Malwarebytes Anti Malware....

There is actually a genuine product with that name but, often what these guys will do is get you to install some nasty software that happens to have the same name as something well known and trusted.

Until you have been able to restore your computer to a good state you really should not trust it at all. It may be that they have not done anything bad to your computer but taking that on trust is unwise.

How best to fix things?

You need to install some good quality software that will check for any bad stuff that may be present. I would recommend strongly that you do not try to download this software from the net. Some malware actually tracks your website accesses and redirects you to fake sites that mimic the real one so that you download more bad software. I would suggest that you wander off to a shop and buy a CD that has some anti virus/anti malware software. It need not cost a lot. Some computer mags have free CDs on the front and they often contain a trial version of one of the big-name security suites. That should cost you no more than the price of a beer.

I would suggest that you consider changing all your passwords, especially for sites like ebay, paypal etc as well as the obvious ones like internet banking.

Sadly, your name and phone number will now be on a list of folks who have been scammed and you will get more calls. (The guys who do this kind of thing are impressively well organised.)

[Doozer]

Jesus they are always ringing me up.
I leave them go through there story
'We see your computer is running slowly. we can fix it'

To which I reply
what computer

They generally mumble and then hangup again

Its a total scam

[Violette]

Sorry to hear about this EP, it is a serious pain in the ass, but I would follow the advice of Sharkskin, in addition to doing what he said, you may want to get an external drive and move all important files, pictures, and other documents to it just in case worst-case scenario you have to format the thing. Also the next time you are considering purchasing a new computer, you may want to consider a Mac. Hang in there.

[ber]

I'm no computer buff quite the opposite really heres the deal: my computer is a few years old but for the past year its been veeery slow at times drove me mad many a time still does, I was onto Vodaphone a few months ago blaming it on the broadband they did a few brief checks over the phone said its my computer itself & to get back onto them soon I didn't, a couple of months later I get a call from Indian people saying they are acting on behalf of Microsoft(I made sure to ask) said they were gonna 'fix' this problem anyway to make a long story short I amended a few things then allowed one of their engineers to work on my computer for an hr or so there was a charge 79euro for a 12month deal this is the 1st time money was mentioned
I went along paid the 79euro it initially improved my computer or so it seemed I never rang them back I was left in no doubt I could ring them anytime over the 12months now ringing the no. they gave me all I get is ''It is no possible to connect this call''
now just yesterday I went for a pint with a friend shes a computer buff she got talking about a scam Online Pccare the crowd I dealt with run by Indians calling from their country
I've been scammed I googled it its all a fucking racket dont half feel a right fucking eejit

I reckon u were lucky as a similar scam was discussed on my local radio station recently and
they were gaining full access to ure computer and taking credit card details and passwords etc people had stored and then cleaning them out. So i reckon €79 not so bad then. The techical
side i didnt understand but lots of guys that rang in seemed to understand how it was possible
to do this