Walk outs: Refund or not???

[Irish Soairsa]

If a client makes an appointment, shows up, has a shower then decides not to go ahead wtf should be done??
Is it proper etequitte to offer a refund in full??
I thought perhaps it would be like ordering dinner in a restaurant then changing your mind, in this case you would still be charged full whack???
Please let me know what yer views on this are as it was an awkward position to be put in and I am out of pocket as a result.

[Westsidex]

If a client makes an appointment, shows up, has a shower then decides not to go ahead wtf should be done??
Is it proper etequitte to offer a refund in full??
I thought perhaps it would be like ordering dinner in a restaurant then changing your mind, in this case you would still be charged full whack???
Please let me know what yer views on this are as it was an awkward position to be put in and I am out of pocket as a result.

You charge for time so therefore every minute of your time has a value. The ammount of time he is there he should be charged. Divide 30 mins by 150 or whatever your charging and an hour by 200 or whatever ,add the two together ,divide it by two and you have the avergae cost per min. then multiply this by how many mins he was there.

simple enough,
Westside.

[Mousey]

Something would have to be seriously out of whack for the client to leg it after the shower!

[Irish Soairsa]

he just got spooked was very nervous

[Mousey]

Ah, rookie punter blues.

..... so when does it get any easier?

[Alana]

Something would have to be seriously out of whack for the client to leg it after the shower!

Believe it or not but there are guys who carry on like this deliberately, first we had the look and go now we have the wash n go
For those tempted to engage in this hobby at elle's abode be warned you will be cheaper at the local pool

[Mousey]

Believe it or not but there are guys who carry on like this deliberately, first we had the look and go now we have the wash n go
For those tempted to engage in this hobby at elle's abode be warned you will be cheaper at the local pool

Pah, your legs are only two foot long - anyone who wants to get away from you just has to walk briskly, yeh durty wee Jock minx

[Alana]

Pah, your legs are only two foot long

Oh were talking sizes now are we mousey ?????????????? ...

[BruceAlmighty]

If the guy wants to bolt after going to the trouble of having a shower in situ, then I don't think he can demand a refund, but it's probably good PR to give back 50% - ladies choice though in my opinion.

If the guy wants to leave after paying because the lady does not provide the services offered that's another matter.

[benin]

You charge for time so therefore every minute of your time has a value. The ammount of time he is there he should be charged. Divide 30 mins by 150 or whatever your charging and an hour by 200 or whatever ,add the two together ,divide it by two and you have the avergae cost per min. then multiply this by how many mins he was there.

simple enough,
Westside.

yes and if that fails you can use the theorem of pythagoras ...ffs the girl want advice not a maths grind....the door is open for a grind pun....
i would give a partial refund ..its not your fault he was spooked but keep 50 quid or 100...dont go taking the calculator out