Which do you suggest should be less than 5?
Why lay all that money down?
Perhaps he's a wealthy masochist.
Perhaps he's just a miserable bugger.
And, not aimed at you, but it doesn't mean his reviews should be removed.
Give people the credit to be able to see them for what they are and make their own decision. There is already too much nanny state about EI going on.
I would visit Patricia based on his previous review as it makes her seem exceptional, and I'd disregard his one star review if her completely. I assume others would be able to reach a similar conclusion.
I find it remarkable he manages to get his reviews past the censors.