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Thread: Videos still not working?

  1. #1

    Default Videos still not working?

    I’ve seen a few posts recently about profile videos not working. Not sure if it’s user specific but I’m having the same problem most of the time.

    Is there something I can do resolve it?

  2. #2

    Default

    Quote Originally Posted by Andyamcc View Post
    I’ve seen a few posts recently about profile videos not working. Not sure if it’s user specific but I’m having the same problem most of the time.

    Is there something I can do resolve it?
    Hi,

    All videos are working fine. Try eliminating cookies and caché from your browser.

    -Sofía
    " A precise whisper is more powerful than an echoing scream."

    -Destiny; Luna Vallar IV description

  3. #3

    Default

    They don’t work on mobile but are fine on desktop. Dosnt matter what browser I use on my phone , they just go black and play through

  4. The Following User Says Thank You to mccar For This Useful Post:

    TonyB (29-09-22)

  5. #4

    Default

    Quote Originally Posted by mccar View Post
    They don’t work on mobile but are fine on desktop. Dosnt matter what browser I use on my phone , they just go black and play through
    Same for me even after clearing cache and cookies, but if I just keep refreshing the page it eventually works

  6. The Following User Says Thank You to Andyamcc For This Useful Post:

    TonyB (29-09-22)

  7. #5
    Join Date
    Jul 2012
    Posts
    4,993
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    Default

    I have to reload the page every single time.
    They work the second time the page loads.
    This is on my phone.
    I've no idea why this is

  8. #6
    Join Date
    Dec 2020
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    Default

    Morning everyone,

    Could you please confirm if anyone is still having problems?

  9. #7
    Join Date
    Jul 2012
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    Default Videos not working this morning

    Videos are not working in profiles for me this morning.
    I've tried Firefox, Opera and Chrome.

    Often I have to reload a page sometimes more than once to get them to work, but this morning nothing.

    Hard to crack one off to photos

    Anyone else having issues?

  10. The Following User Says Thank You to TonyB For This Useful Post:

    Andyamcc (29-09-22)

  11. #8
    Join Date
    Jun 2013
    Posts
    1,326
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    Default

    No issues here, I can crack one off to anything
    Last edited by lol brb; 29-09-22 at 07:45. Reason: Seriously though they're not working.
    Life is a journey, complete it.

  12. The Following User Says Thank You to lol brb For This Useful Post:

    TonyB (29-09-22)

  13. #9

    Default

    Hiya yes..getting an error "The player is incorrectly configured "..am using an android phone and have tried chrome and IE ..

  14. #10
    Join Date
    Dec 2020
    Posts
    2,769
    Blog Entries
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    Default

    Good morning, I have just checked it and it seems to be working, could you please confirm?

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