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Thread: Issues with the website

  1. #11
    Join Date
    Jun 2013
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    I mentioned it yesterday in the website section.

    Little tip if you can’t scroll down pinch your screen as if to zoom out. This will re-scale the page and you should be able to scroll then.
    Life is a journey, complete it.

  2. The Following 3 Users Say Thank You to lol brb For This Useful Post:

    beautyaddict (03-04-21), IrishSarahBarra (20-04-21), MartaMod (03-04-21)

  3. #12

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    Quote Originally Posted by MartaMod View Post
    Morning guys!

    Have you reported this issue to the Custumer Service?
    If not please do with screenshots so the IT department can have a look.

    Have a great weekend!
    Marta

    Quick question how can I do a screenshot of me not being able to scroll down a web page?
    Last edited by MartaMod; 03-04-21 at 14:45.

  4. #13

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    Quote Originally Posted by lol brb View Post
    I mentioned it yesterday in the website section.

    Little tip if you can’t scroll down pinch your screen as if to zoom out. This will re-scale the page and you should be able to scroll then.

    Thank you for the tip. It works xx much appreciated. Have a lovely day and happy Easter

  5. The Following 4 Users Say Thank You to AyannaMelek For This Useful Post:

    beautyaddict (03-04-21), Brooksey86 (03-04-21), MartaMod (03-04-21)

  6. #14

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    HI Nina!

    You can record the screen and send us the video of the issue.

    If you have further questions regarding this mater, please contact the Customer Service Support, they are there for this issues.

    Thanks!

    Marta

  7. #15
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    Quote Originally Posted by MartaMod View Post
    HI Nina!

    You can record the screen and send us the video of the issue.

    If you have further questions regarding this mater, please contact the Customer Service Support, they are there for this issues.

    Thanks!

    Marta
    It’s the header is scaling differently to the main page.

    You can actually scroll the main page up under the header.
    Life is a journey, complete it.

  8. #16
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    Working fine on mobile now but very slow to move on iPad

  9. #17
    Join Date
    Apr 2010
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    If you move your finger slowly on screen it might scroll. Try it.
    Last edited by lildick; 03-04-21 at 19:44.

  10. The Following User Says Thank You to lildick For This Useful Post:

    robbie9 (03-04-21)

  11. #18
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    Jun 2013
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    Bump

    Still having issues with scrolling.
    Life is a journey, complete it.

  12. #19
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    Sep 2020
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    I am aswell. Not so much in default mode but vb4 is a pain. Pinching the screen in and out 4-5 times to try scroll. Trying to thank a post takes to much time

  13. #20
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    Dec 2020
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    Hi everyone,

    Could you please tell me the browser and device you use?

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