Be patient doll. It can be tiring at times I know. To have to repeat over and over things that are already in black & white.. But unfortunately it's good customer service to answer the questions ( most the time )
Most clients look at photos and make the call. They don't read profile or look at reviews. They don't read the forums.
And the ones that do probably want you to repeat what they have read to make sure service is available. And they will ask for services you don't advertise just in case you might do it for them X
Happy New Year! Many blessing to you xoxo