Was heading through the town yesterday and decided to give a girl a call on the off chance she could see me and unfortunately she couldn't which i completely understood as she had an appointment in 20 minutes which she seemed very sure of and why wuldn't she,however 15 minutes later i get a call from her,saying she could see me as she hadn't received the the confirmation call,unfortunately i was nearly home and couldn't get back in,i felt she was really pissed off at the amount of times its happening as they are loosing out on business as a result.All the girl has is our word that we will confirm and arrive for the appointment on time,but as the OP said that has happened to me before too,where appointment was all arranged well in advance and confirmation call was made only when i arrived for precise location no answer as she took another booking and hoping i would wait around,unfortunately for her there was a hottie around the corner from her