Hi Everyone,
“DAY ONE”
Thank you for your comments, both positive and negative.
We will continue to take on-board feedback and we will discuss ways in which to improve the site further based on some of the comments we have seen. As with any process we are now at step one of a long term project to provide the website that we were asked for by our advertisers and customers. Any successful site will listen to its customers and should be able to tell the difference between a temporary gripe and a major problem.
From the various threads my summary of your thoughts are as follows:
We want the old version back: Please use the link in the top bar of the website if you would like to continue using the old style template. It wont be around forever but we hope that it takes away any discomfort for the initial period.
Reviews; whilst carrying a lot more detail (which is sometimes good) is too cluttered and does not give enough “weight” to escorts with more reviews.
You have suggested that the number of reviews obtained to get to that rating is important information and should be made clearer.
Verification: There is not enough clearly visible information to show a verified versus non verified advertiser in certain areas. Something that gives you more instant awareness of the image status would be very valuable as a customer.
Searching: “Right Click” to open several browsers is something many people want, that’s very clear.
Maps & Safety
The perception of maps is that they are too detailed and therefore put escorts at risk.
We have provided some information regarding this in our help section: https://www.escort-ireland.com/help/...ns-on-your-map
Although the data we use IS randomized and not accurate to street level (we don’t even have this data), the idea that “even a broken watch is right twice a day” stands here and even the odd occasion where the map is accidentally accurate it can cause discomfort for advertisers.
We have however had a lot of positively around the idea of the maps, but there are some comments that need to be given respect and we will discuss how to best deal with any worries raised.
We are currently building a feature to allow escorts to remove themselves from the map. This will be pushed out in the first set of updates.
Escorts Dashboard
That you for your feedback in this area. The way in which advertisers can manage their adverts is now nothing like before following years of feedback. Yes it is different, but we have provided something that we have been told people need, which is the ability to manage their adverts and business without needing Ad Staff. Being able to go to the front page 24/7 is something advertisers seem to very much like.
You will no longer be left with the same results from 6pm -> 10am the next morning, giving you lots of reasons to keep coming back.
“Seeking Services” Dashboard
We will keep building on this, but favorites and reviews information is still found here, in fact it is now much easier to find things and we can begin to personalise the experience based on what each visitor wants.
This is step one, there may be hundreds of step but this will take a little time. It will be worth it.
Summary: I will now take the above feedback to the table and we will see what needs to be done, nothing will be ignored – but obviously we will try to choose which areas feedback will drive any changes.
If you are stuck, find something that worries you, or just want to give feedback then please keep it coming in. Advertisers and visitors are the reason we have made these changes and we will keep taking on feedback as we have for many years.
We receive millions of visitors each month, the forums are only a small snapshot of overall feedback, so we will take feedback onboard from all sources. We won't be able to please all of the people, all of the time but we will do our best to make small changes to improve everyones personal experience.
The old site may have looked the same but it evolved a lot in 10 years because of feedback, this version will be just the same.
Thanks