Hi Banjo, we are going to talk by ourselves, our own case. We dont reply texts cause most of the times they are from messers, like 95 per cent of texts are from bored people or trying to mess around. But we answer texts when we know the client, it is different, we already know that it is a genuine text.
We hope u find it helpful. U cant imagine the kind of texts / calls that we have everyday, we have to make some rules to avoid bad clients as much as we can. Sometimes it means that genuine clients pay for the bad ones, but when we pick up the phone or see the text we dont know what kind of person are u
M and C