Are we sure theres nothing hidden in the ladies appointment terms and conditions
British hotel fines customers for bad review.
"The Jenkinsons said they then discovered the £100 charge on their credit card statement a few days after leaving a bad review.
When they queried the charge, they were told it was incurred under a “no bad review policy” included in the hotel’s terms and conditions.
The policy said: “Despite the fact that repeat customers and couples love our hotel, your friends and family may not. For every bad review left on any website, the group organiser will be charged a maximum £100 per bad review"
https://www.irishtimes.com/news/consumer/british-hotel-to-refund-100-fine-for-bad-tripadvisor-review-1.2006933