Techie Help please xx

**Stephanie** · 27-03-14, 10:07

My YouTube won't play ..

Was watching some videos earlier , and now videos won't load :

in the window there's an exclamation point , on a blank screen .

Tried refreshing , but no joy .

What's going on ?

How can I fix it ? Please

xx

**cj123** · 27-03-14, 10:10

Try turning off the power of your device and then back on again. Sometimes that works

MrBump · 27-03-14, 10:11

I had same problem
I think it's something to do with an update to Internet explorer if u are using windows
If so try google chrome
The new IE 11 is giving huge problems with flash player and other addons

**bobten** · 27-03-14, 10:18

Try a computer restart, or if its a tablet restart it. Its usually good practice on an ipad to restart it every few days anyway. If its on a laptop make sure flash is up to date.

**Nuance** · 27-03-14, 10:19

Originally Posted by Stephanie

My YouTube won't play ..

Was watching some videos earlier , and now videos won't load :

in the window there's an exclamation point , on a blank screen .

Tried refreshing , but no joy .

What's going on ?

How can I fix it ? Please

xx

Give more info about your system (windows 7 or 8) your web browser (internet explorer, mozilla, chrome)

1 step is: reinstall flash player.

MrBump · 27-03-14, 10:28

If it's windows 8 flash is included in the OS and it can't be upgraded
It's a know pain in the arse
Bed use another browser and besides google chrome is much better and faster

**Myshadow** · 27-03-14, 10:29

If any of the solutions mentioned don't work then a "system restore" will .... Its not that difficult.. I'd be happy to talk you through it on PM if you wish.

**Nuance** · 27-03-14, 10:35

Originally Posted by MrBump

If it's windows 8 flash is included in the OS and it can't be upgraded
It's a know pain in the arse
Bed use another browser and besides google chrome is much better and faster

c`on, its no true, of course can be upgraded.

**Nuance** · 27-03-14, 10:44

1. Uninstall adobe flash player

2. Download and install this:
https://www.piriform.com/ccleaner
close all aplications and then use ccleaner (clean, fix problems).

3. Restart system

4. Install newest adobe flash player

???

MrBump · 27-03-14, 10:46

On windows 8.1? Good luck with that :-)
It's embedded in IE 11

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