View Full Version : Missing Reviews
We have an extreme nerd on the missing reviews case. He may want to ask some of you some questions. Please welcome him. He isn't allowed leave until he has resolved this issue.
Pat x
Extreme Nerd
17-02-10, 18:34
Hi All,
We're trying to replicate the issue of reviews vanishing when posted. Currently when we submit our own tests we are not having any issues. If anyone has noticed or can answer the following questions that would be a good start:
1. Did you have to modify the content in any way to allow it to submit. Or did the review submit after shear persistence ?
2. Did it take a long time to write the review, possibly longer than the session lasts. (i.e. did you get logged out prior to submitting?)
3. Did you notice any errors appear at all?
Any information would be useful at this time,
Thanks in advance for any replies.
EN
Extreme Nerd
17-02-10, 20:59
Before you all coming pouring in with additional info,
We've added some temporary logging which will hopefully allow us find where the inconsistent failure is happening. If you happen to have trouble posting a review let us know an approximate time of posting and we should be able to investigate further and ideally get the problem fixed.
Thanks for any help,
EN
1. Did you have to modify the content in any way to allow it to submit. Or did the review submit after shear persistence ?
No fiddling needed, submit was fine, but contents of review never appeared on the escorts profile, even after 3 days.
2. Did it take a long time to write the review, possibly longer than the session lasts. (i.e. did you get logged out prior to submitting?)
I did not get logged out, it probably took about 5 minutes to write the review.
3. Did you notice any errors appear at all?
None at all.
jimbobbins
17-02-10, 22:46
Hi All,
We're trying to replicate the issue of reviews vanishing when posted. Currently when we submit our own tests we are not having any issues. If anyone has noticed or can answer the following questions that would be a good start:
1. Did you have to modify the content in any way to allow it to submit. Or did the review submit after shear persistence ?
2. Did it take a long time to write the review, possibly longer than the session lasts. (i.e. did you get logged out prior to submitting?)
3. Did you notice any errors appear at all?
Any information would be useful at this time,
Thanks in advance for any replies.
EN
The one time I had a review go missing I didn't get the expected message after submitting the review (where it says that the review has been successfully submitted and should appear within 24 hours). In my case I'm fairly sure the session had expired before I pressed the submit button. Ever since then I've written the review beforehand in Word or Notepad and then just copied and pasted before submitting the review to save time and I haven't had a problem. However I've read other users' posts where they say that they have got the message after submitting the review but it has still gone missing so I'm not sure if being logged out prior to submitting is the only problem.
Jimbob
On the 2 occasions that a review didn't appear for me, these were the conditions.
I went to the escorts profile and selected write a review from her profile page, it then asked me to log in which I did, taking note that remember me was ticked, I selected the dew options such as time and cost before I started to write the review.
Actually writting the review would have taken me a bit of time (5-10mins) as I normally write what comes to my head and then start to edit out the bits I don't like or re-work the wording of other bits. I then selected the the final options as to whether I was satisfied or not and finally after a quick review of the whole page I clicked submit.
On both occasions I recieved the confirmation page telling me my review would be up within 24 hours which they didn't.
Since then I take these few simple steps before I submit a review and never has one gone missing, I log onto the message boards first making sure I select remember me, I then write my review in word, then I go to the ladies profile and select write a review, I am already logged in so it confirms the lady and her location, I fill in the few fields, copy and paste my review from word, fill in the remainder and submit and this has worked every time without fail.
Maybe their is a failure logging in from the review add-on and in conjunction with taking a long time to write the review you get timed out on the message boards but not in the review add-on so it thinks you have succesfully submitted the review??
Before you all coming pouring in with additional info,
We've added some temporary logging which will hopefully allow us find where the inconsistent failure is happening. If you happen to have trouble posting a review let us know an approximate time of posting and we should be able to investigate further and ideally get the problem fixed.
Thanks for any help,
EN
As most of us don't experience any trouble when posting the reviews i.e. we get the 'Your review has been submitted....' confirmation message, it is difficult to notify you. From when has the logging been added as a review of mine from yesterday has not appeared....
From when has the logging been added as a review of mine from yesterday has not appeared....
I think the logging has only been installed this evening. Give it 24 hours or so and hopefully we should have an example of a review going missing, then we can find out why. I think that's what the nerd said anyway.
Anon, you are really sexy when you talk IT, you know that? ;):D
jimbobbins
18-02-10, 00:23
How about adding "pending review" functionality so that users could see a list of their own pending reviews before approval? A submitted review would immediately be viewable in their pending review list. At least then they should know straight away that a review they submitted had failed.
Jimbob
Problem with the calender, when you put in Jan 2010 it asks you to select a date in the future, small glitch but it deletes your review sometimes when you press the 'submit review' button. :confused:
MILF Hunter
18-02-10, 00:37
have had NO issues with the reviews system to date
How about adding "pending review" functionality so that users could see a list of their own pending reviews before approval? A submitted review would immediately be viewable in their pending review list. At least then they should know straight away that a review they submitted had failed.
Jimbob
Yes we are going to do this. It would also be useful to clients as they could see if any of their reviews are not active and if so the reason, e.g. because escort has now opted out of reviews system.
adogwithabone
18-02-10, 01:31
I have had as many reviews go walkabout as Have actually been posted. All have got to the notification of submission stage (some have not but these I redo immediately). I believe that it is a time issue as I am very slow at both deciding what to say and then typing it. The last few times I used the paste thing and it seems to work.
I have had as many reviews go walkabout as Have actually been posted. All have got to the notification of submission stage (some have not but these I redo immediately). I believe that it is a time issue as I am very slow at both deciding what to say and then typing it. The last few times I used the paste thing and it seems to work.
You could be timing out on the review and when you hit the submit button it looks fine. Seriously its not like anyone is gaining anything by not bothering their arse. Some ppl here are very slow typers so this could be the issue. Ber is a very slow typer. I know this for a fact. I could breed, rear, catch ,kill, cook and eat my own chickens before he is finished a post.:)
no really,
Westside.
Well hopefully with the logging we'll find what it is.
Right now you can't look at that form and have a fart without a log going into the database! :p
Well hopefully with the logging we'll find what it is.
Right now you can't look at that form and have a fart without a log going into the database! :p
I didn't think ladies farted, whatever next. :D
I didn't think ladies farted, whatever next. :D
We don't fart, but you guys filling out the review forms do, and don't say you don't because we are logging everything that happens once you touch that review form now :p
We don't fart, but you guys filling out the review forms do, and don't say you don't because we are logging everything that happens once you touch that review form now :p
Oh, er, is that right, do you know EVERYTHING that happens, I hope not, would love to get into that escort forum and pick up on some of the gossip, probably just as well I cant, or I would probably have to go into hiding. :o
http://virtualhug.files.wordpress.com/2007/05/ground.jpg
whiteknight111
18-02-10, 15:32
have had NO issues with the reviews system to date
Same here I have done 9 reviews never seen problem, then again I tyep fast.
An understanding of what you guys ("The Staff") have to do might help us understand why or whether a review has gotten lost. For example how many reviews do on average process a day and are there days that you may expect more than the usual. Is 24 hours the longest it should take or could it take longer? Do ye work thru weekends? I have submitted reviews and I must say usually they get through in a reasonable time, but there have been a number of occasions they have not. I prepare usually in word and paste them in so the actual process takes only a few minutes. The one time a review gets lost is always the time I neglected to save my file in word (typical). It is a problem that I’m glad your are addressing it. There are times my reviews have gone missing and because I’m up country I couldn’t be bothered, or unable cos the profile is down, to rewrite it.
Anon, you are really sexy when you talk IT, you know that? ;):D
I must be sexy all the time cause I never stop talking sh IT e :o:D
ps. women in power turn me on too ;)
Type out the text of the review in a word doc first ,fill in all the other sections of the review and then copy and paste the text into the text body and hit submit. Try that for a while and see if any go missing.
Sincerely,
Westside.
Type out the text of the review in a word doc first ,fill in all the other sections of the review and then copy and paste the text into the text body and hit submit. Try that for a while and see if any go missing.
Sincerely,
Westside.
Really ? and im supposed to know how to do that am i?:(:(:(:(:(
westcorklad
18-02-10, 23:00
Really ? and im supposed to know how to do that am i?:(:(:(:(:(
You might want to take a look at this.
How To COPY and Paste (http://wallingdatasystems.com/copyandpaste.htm)
You might want to take a look at this.
How To COPY and Paste (http://wallingdatasystems.com/copyandpaste.htm)
I know how to copy and paste tis the word in the note pad thingy me jig has me stumped:(:(:(
westcorklad
19-02-10, 13:53
I know how to copy and paste tis the word in the note pad thingy me jig has me stumped:(:(:(
Hope this helps.
Using WordPad (http://windows.microsoft.com/en-IE/windows7/Using-WordPad)
Have had trouble with this also on 2/3 occasions. Followed all instructions on escorts profile and submitted.
Showed message about the review submitted and maybe 24 hours to posting but never appeared!!!
Feel that the failure is relate to time taken by me to type the narrative and maybe was timed out but NO NOTICE OF TIME OUT APPEARED.
A P I A to have to redo. Rely on review system for making good choices so hope that this is resolved as
I feel many punters submit reviews that are not appearing.
WARNING ON TIME WOULD HELP if can be built into the system.
Hope Patricia thinks I'M sexy too and maybe would consider coming out of retirement. love smart girls!!!!!
Extreme Nerd
20-02-10, 16:43
Hello all,
Thanks for all your comments.
We had a review get lost on Thursday, and our logging was able to catch this. What we have found is that the initial details had gone from the session - the escort details. This in turn causes an error when inserting into the database. End result is review does not get added.
We are addressing this now and will also make some changes so that if the review does fail to add, we will show a warning rather than the usual Thank Y ou message. This will alert you to the fact that the review needs to be added again.
We use 2 separate sessions during the review process. 1 which tracks the user logged in status, and one other for the review details. The review details are timing out, but the user remains logged in.
Will let you all know when a fix has been implemented.
EN
whiteknight111
20-02-10, 16:47
I just found a review of the missing I hope this helps
FlickFilosopher.com: The Missing (review) (http://www.flickfilosopher.com/blog/2003/11/the_missing_review.html)
Extreme Nerd
21-02-10, 00:17
We've made some changes, and the problem we hope is fixed. At least what we suspected the problem to be. However due to the obscurity of the issue, if anyone has any further problems posting a review, please let me know.
Thanks,
EN
I have posted two rewievs (1 on or about jan 17 the other last week) and neither appeared. Sexy Brigitte was the subject of both.What could the problem be.They were completed in full and submitted. Farmboy