Page 1 of 2 12 LastLast
Results 1 to 10 of 11

Thread: are you F**king serious

  1. #1
    Join Date
    Jan 2011
    Posts
    589
    Reviews
    93

    Default are you F**king serious

    just tried to contact 3 different companies serving the public, some retail some civil, and can't actually speak to a human being. all automated. this drives me crazy.
    why can't firms treat their customers with some bloody respect and actually talk to them.
    i wish the ones that do this every success and the ones that don't the sooner you close and bugger off the better.
    is it just me ????????????????????:
    not up there with mr horans rants but we all got to start somewhere

  2. The Following 2 Users Say Thank You to john connor For This Useful Post:

    Blonde Alexa (16-05-11), sperminater (16-05-11)

  3. #2
    Join Date
    Jul 2008
    Location
    FLUFFY END OF TOWN
    Posts
    36,004

    Default

    We are glad you phoned us please hold













    your call is important to us ... please hold





    if you have a problem with waiting press 2 now


    if you pressed 2 please hold...

  4. The Following User Says Thank You to benin For This Useful Post:

    BIGTYM2010 (16-05-11)

  5. #3
    Join Date
    Mar 2008
    Posts
    3,919
    Blog Entries
    1
    Reviews
    33

    Default

    Any one been on to Apple ?

    It's voice recognition is brilliant !

    It answers and tells you just to talk to it as you would a person.
    I just told it I wanted to talk to a person and it put me through!

  6. #4
    Join Date
    Sep 2008
    Location
    cork
    Posts
    267
    Reviews
    150

    Default escort

    Quote Originally Posted by dave1dave View Post
    Any one been on to Apple ?

    It's voice recognition is brilliant !

    It answers and tells you just to talk to it as you would a person.
    I just told it I wanted to talk to a person and it put me through!
    imagine calling an escort press 1 for wank 2 for oral 3 for shag

  7. #5
    Join Date
    Nov 2009
    Location
    My house
    Posts
    2,428
    Reviews
    13

    Default

    Quote Originally Posted by realdeal View Post
    imagine calling an escort press 1 for wank 2 for oral 3 for shag
    all our operators are busy at the moment please hold.................

  8. #6
    Join Date
    Dec 2010
    Location
    Next door to you
    Posts
    2,157

    Default

    I'm with you there John it does my head in and the F***ing bank is the same also.... I was about to go on a rant but I would be stressed for the rest of the day. One day this guy in India asked me to turn off the plug 6 time and wait 60 seconds I mean I'm I a dickhead moron well needless to say he got the full on Sperminater rant I actually had to call him back to appoligise and he replied " dank you mr but did you toun off the plug" Jeasus it's like something out of monty pithon of faulty towers the service is this country is well and truly in the gutter

  9. #7
    Join Date
    Dec 2010
    Location
    WERE I SHOULDVE BEEN ALL ALONG...IN LOVE
    Posts
    1,157
    Blog Entries
    2
    Reviews
    4

    Default

    Quote Originally Posted by benin View Post
    We are glad you phoned us please hold













    your call is important to us ... please hold





    if you have a problem with waiting press 2 now


    if you pressed 2 please hold...
    PMSL,now you have it ha,I thought I was phoning sky reading this post ha.
    The worse part is 20 mins later you get

    "thanks for holding you call is important to us ...please continue to hold."
    WTF...If it was you'd have answered by now you ...you...you big.....filthy McNasty!!!!!!
    If you have any information in relation to human trafficking/pimped ladies

    *Act responsibly freephone 1800 25 00 25 *

    That one call could save a life

  10. #8
    Join Date
    May 2011
    Posts
    525

    Default

    So true.Its so annoying.My last phone call to O2 lasted for over hour and half.If you choose a wrong option you have to do it all over again.

  11. #9
    Join Date
    Jun 2006
    Location
    Yes I've got one of them
    Posts
    1,296
    Reviews
    15

    Default

    The best ones are the ones where you press all the 2's and 3's, then get to join a queue. After three verses of the "your call is important to us ...." crap, you finally get "no one is available to take your call right now, please try again later. Goodbye.", and the fucking thing hangs up on you !!!

    Customer call centres are popular where labour is cheap, i.e. India. There are generic companies out there with buildings full of people answering calls on behalf of whoever pays them to do it. On one side of a room you might have people serving HP, on the other side of the same room it could be BT. It's mad really .... you might think you're calling BT but you're not. You're calling some guy sitting in a crumbling building who has barely heard of BT but had been "trained" on how to answer questions that BT customers might possibly ask. He's reading it all from an operations manual.

    No wonder the eastern world is about to overtake the western .... all the westerners are being driven slowly mad by the earterners !

    One thing I suspect though is that any company who can offer a good and local customer service experience will prosper in the long run.

  12. The Following User Says Thank You to Banjo For This Useful Post:

    kelso (16-05-11)

  13. #10
    Join Date
    Feb 2010
    Posts
    1,139
    Reviews
    33

    Default

    Quote Originally Posted by Banjo View Post
    The best ones are the ones where you press all the 2's and 3's, then get to join a queue. After three verses of the "your call is important to us ...." crap, you finally get "no one is available to take your call right now, please try again later. Goodbye.", and the fucking thing hangs up on you !!!
    i had exact same thing recently, i went through 3 different options menus, and was then forwarded to a pageboy thaqt politerly infomred me that the company i was tryiung to reach had gonr into liquidation in 2009!!!! i looked at fone, i was connected for 7 mins. FFS!!!!!
    rather than tgrow my fone at the wall i just counted to 5..... then i started gibbering foul language to myself like a f%^&in madman
    other than those tossers i fined our esteemed cale componies the worst for cust service

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •