Okay so up until recently I had my usual phone and a punting phone which are on different networks. One phone met its untimely end after colliding with a wall a few days ago.

Soooo as to save myself buying a new phone I went to a vodafone shop and asked about unlocking so i could use both my sims in it. The 3 numpties working there were clearly irritated I'd interrupted their conversation, one blurted out to "check the website, that'll show you how". I asked if they'd just tell me... Nope, apparently that's beyond their job description. Employee of the month right there.
Anyway, I checked the website and i'm still just as clueless.


So does anyone here know to unlock phones?
I'm not even sure that it matters now since I think i'll ditch vodafone altogether after getting a taste for their customer service but it'd be handy to know for future reference.