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Thread: The Pity Stage

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    Default The Pity Stage

    I have gone through a number of stages since the issue regarding Irish came up. I think I go through the astonishment stage fairly regularly on this forum. It always astonishes me when moderators ( including community managers ) make an obvious cock-up, have it very clearly, politely, and repeatedly pointed out how idiotic the decisions were ( and I'm being very careful to criticise the decisions here, and not the person making them ), and then dive squarely behind the rule book for cover, stubbernly quoting the rules, as if they were reading from Bunracht na hEireann.

    Sometimes this progresses to Rage. Seeing the rules facilitate injustice, and the moderators enforce that injustice, moves me from the astonishment stage to Rage. A couple of examples spring to mind. The prolonged refusal to unrat JessicaJessys review when not only did both the reviewer, and a reputable escort confirm the meeting took place, but the reasons behind the original ratting, were thoroughly discredited. Giving Don an infraction for providing a community service, substantiating a warning placed on the warnings forum, seemed to be a little immature. I could go on; there are many more, but I hope these two examples serve sufficiently to get my point across.

    Today however, the rage grew so great, that while preparing to post an outline of moderators relationship with their mothers, and farm animals, which no doubt would have gotten me at least infracted ( more likely banned ), the rage passed over and was replaced with pity. I realise that these people, have lost the confidence, and respect of the user base, keep going none the less, and how difficult this must be. Indeed I recall many occasions, of the moderator informing us of how difficult the job was. I can only imagine this job would be easier, if they earned, and were allowed to earn the support and respect of the community.

    Before continuing allow me to clarify two things. Firstly, I'm not criticising the rules. They are needed to serve a very important purpose - just not the purpose they're serving now. The mods on this site enforce the rules, as I'm sure they've been instructed to by management, and this I believe is the crux of the problem. Mods need to enforce good order, and justice, using the rules as a tool to achieve this, and management need to trust their intelligence to do that, or find more intelligent moderators.

    Secondly, I'm not criticising the moderators either - since they all, seem to behave in the same manner ( presumably to achieve some sterile form of "consistency" - what's the point in being consistently wrong? ), I'm assuming this iron-fisted, infallible rule book, has been handed down by management. I'm sure thehighwayman knows as well as I do, that there was nothing wrong with the Irish Translator thread ( considering that everything said in Irish, was a translation of something previously said in English ), but was bound by the rules to shut it down.

    I am however criticising the management ( isn't that what management is for? ), since no matter what, that's where the buck stops. Even if they do decide on Monday to allow the Irish Translation thread, they've fostered, and allowed to grow, an environment where a thread can be stopped by a rule-book, without any application of common sense, and where the moderators get the backlash, disrespect, and ill-will that comes from this environment.

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    I guess I'm still in the denial stage. I still think some of the managers/moderators are reasonable people. It's just frustrating when a misplaced sense of solidarity causes them defend decisions that they must realise, at some level, are just ridiculous.

    “I wish you wouldn’t keep appearing and vanishing so suddenly; you make one quite giddy!”
    “All right,” said the Cat; and this time it vanished quite slowly, beginning with the end of the tail, and ending with the grin, which remained some time after the rest of it had gone.

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    fair enough post! im at the really dont care stage myself

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    Most eloquently put, but this could all be stopped, if they created an Irish language section with a moderator who could moderate it, what's one more moderator? I mean seriously there is no need for all this heavy handed draconian behavior. But that would require common sense, which funnily enough is not all that common, at least not around here.

    I do agree that the mods job is not easy but what I think the mods are failing to realize is as thinking members of a community where the personalities are known; to use their own judgement and some modicum of freedom to make allowances would be seen as them being human and flexible as opposed to being grudging tolerated. Most of us are here because we have really no place else to gather, and in spite of them we do like the craic here.
    Last edited by Violette; 13-02-11 at 11:44.

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    Quote Originally Posted by Markon View Post
    I have gone through a number of stages since the issue regarding Irish came up. I think I go through the astonishment stage fairly regularly on this forum. It always astonishes me when moderators ( including community managers ) make an obvious cock-up, have it very clearly, politely, and repeatedly pointed out how idiotic the decisions were ( and I'm being very careful to criticise the decisions here, and not the person making them ), and then dive squarely behind the rule book for cover, stubbernly quoting the rules, as if they were reading from Bunracht na hEireann.

    Sometimes this progresses to Rage. Seeing the rules facilitate injustice, and the moderators enforce that injustice, moves me from the astonishment stage to Rage. A couple of examples spring to mind. The prolonged refusal to unrat JessicaJessys review when not only did both the reviewer, and a reputable escort confirm the meeting took place, but the reasons behind the original ratting, were thoroughly discredited. Giving Don an infraction for providing a community service, substantiating a warning placed on the warnings forum, seemed to be a little immature. I could go on; there are many more, but I hope these two examples serve sufficiently to get my point across.

    Today however, the rage grew so great, that while preparing to post an outline of moderators relationship with their mothers, and farm animals, which no doubt would have gotten me at least infracted ( more likely banned ), the rage passed over and was replaced with pity. I realise that these people, have lost the confidence, and respect of the user base, keep going none the less, and how difficult this must be. Indeed I recall many occasions, of the moderator informing us of how difficult the job was. I can only imagine this job would be easier, if they earned, and were allowed to earn the support and respect of the community.

    Before continuing allow me to clarify two things. Firstly, I'm not criticising the rules. They are needed to serve a very important purpose - just not the purpose they're serving now. The mods on this site enforce the rules, as I'm sure they've been instructed to by management, and this I believe is the crux of the problem. Mods need to enforce good order, and justice, using the rules as a tool to achieve this, and management need to trust their intelligence to do that, or find more intelligent moderators.

    Secondly, I'm not criticising the moderators either - since they all, seem to behave in the same manner ( presumably to achieve some sterile form of "consistency" - what's the point in being consistently wrong? ), I'm assuming this iron-fisted, infallible rule book, has been handed down by management. I'm sure thehighwayman knows as well as I do, that there was nothing wrong with the Irish Translator thread ( considering that everything said in Irish, was a translation of something previously said in English ), but was bound by the rules to shut it down.

    I am however criticising the management ( isn't that what management is for? ), since no matter what, that's where the buck stops. Even if they do decide on Monday to allow the Irish Translation thread, they've fostered, and allowed to grow, an environment where a thread can be stopped by a rule-book, without any application of common sense, and where the moderators get the backlash, disrespect, and ill-will that comes from this environment.
    Fair enough. The main problem here though is that there is far too much focus on the 'cock ups' rather than the improvements, help and good customer service we provide. You said it yourself, "I am critising the management ( isn't that what management is for? )", which really does sum up the attitude really. Management aren't there to be critisied, but are there to try and resolve issues. If you read my response to the Irish Translation thread, you will see common sense has been applied, hence the reasons for the rule.

    I always say 'You can't please everyone'. As managers, we are always at 'the care' stage, and this to me represents the epitome of negativity towards the management, but everyone is entitled to their opinion.

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    Quote Originally Posted by kelso View Post
    fair enough post! im at the really dont care stage myself
    Yeah you are right. Move over make space for me.

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    Quote Originally Posted by Violette View Post
    Most eloquently put, but this could all be stopped, if they created an Irish language section with a moderator who could moderate it. I mean seriously there is no need for all this heavy handed draconian behavior. But that would require common sense, which funnily enough is not all that common, at least not around here.

    I do agree that the mods job is not easy but what I think the mods are failing to realize is as thinking members of a community where the personalities are known; to use their own judgement and some modicum of freedom to make allowances would be seen as them being human and flexible as opposed to being grudging tolerated. Most of us are here because we have really no place else to gather, and in spite of them we do like the craic here.
    Please refer to my last post in this thread: https://www.escort-ireland.com/board...sh-people.html

    Some of the mods do speak Irish fluently, however as we have to react quickly to certain issues and the Irish speaking mods cannot always be on all the time, it would make things impossible to moderate sufficiently.

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    I am at the "precariously balanced between rolling my eyes in contempt / find their ISP, tracking them down with my sharpest knife and bathing in their rich red blood" stage.

    Mostly the former.

    Mostly.

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    Quote Originally Posted by samlad View Post
    Fair enough. The main problem here though is that there is far too much focus on the 'cock ups' rather than the improvements, help and good customer service we provide. You said it yourself, "I am critising the management ( isn't that what management is for? )", which really does sum up the attitude really. Management aren't there to be critisied, but are there to try and resolve issues. If you read my response to the Irish Translation thread, you will see common sense has been applied, hence the reasons for the rule.

    I always say 'You can't please everyone'. As managers, we are always at 'the care' stage, and this to me represents the epitome of negativity towards the management, but everyone is entitled to their opinion.
    Sam these are not the opinions of random people without a vested interested in this community, these are the opinions of members who have been around a while, we have seen the fights the good times and the bad times. To simply dismiss that there is no validity in the opinions proffered here is slightly belittling. I as a non-member of the management put forth a possible solution to what really isn't a problem at all, if it were handled with compassion and reason you wouldn't be having these lengthy discussion about the effectiveness of the management. There is an US vs THEM mentality, and until that is over come, the management will forever having to put out these needless little brush fires.
    Last edited by Violette; 13-02-11 at 11:52.

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    Quote Originally Posted by samlad View Post
    Please refer to my last post in this thread: https://www.escort-ireland.com/board...sh-people.html

    Some of the mods do speak Irish fluently, however as we have to react quickly to certain issues and the Irish speaking mods cannot always be on all the time, it would make things impossible to moderate sufficiently.
    Devils advocate here, and Gaylord is always on moderating in the gay section?

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