If a client makes an appointment, shows up, has a shower then decides not to go ahead wtf should be done??
Is it proper etequitte to offer a refund in full??
I thought perhaps it would be like ordering dinner in a restaurant then changing your mind, in this case you would still be charged full whack???
Please let me know what yer views on this are as it was an awkward position to be put in and I am out of pocket as a result.