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Thread: Email Notification of New Private Messages Is Not Working

  1. #1
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    Question Email Notification of New Private Messages Is Not Working

    In the settings it says "the forum can send a message to your email address to inform you when someone sends you a private message."

    I use to receive an email when someone sent me a PM. This was handy as I am not always logged on here and so a PM could be languishing in my PM box unopened for some time before I log on again.

    I have checked my settings and this feature is switched on but I am not receiving the notification emails. Has anyone else experienced this issue?



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    Quote Originally Posted by Petros View Post
    In the settings it says "the forum can send a message to your email address to inform you when someone sends you a private message."

    I use to receive an email when someone sent me a PM. This was handy as I am not always logged on here and so a PM could be languishing in my PM box unopened for some time before I log on again.

    I have checked my settings and this feature is switched on — but I am not receiving the notification emails. Has anyone else experienced this issue?

    Yes I have a problem with getting private messages as well. Trying to sort that out for a while. I was promised that I will be called by the website and fix the issue, but somehow they always forget. I receive messages only from certain users and the others that try to send me private messages can't.... Xxx
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    AFAIK I'm getting all the PM's that are being sent to me — I'm just not getting notified by email that I have a PM waiting for me.



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    Quote Originally Posted by Petros View Post
    AFAIK I'm getting all the PM's that are being sent to me — I'm just not getting notified by email that I have a PM waiting for me.
    For me it's the other way round. I get email notices but don't get the PMs
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    Quote Originally Posted by CurvyNina View Post
    For me it's the other way round. I get email notices but don't get the PMs
    Now that is really weird LOL



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    Quote Originally Posted by Petros View Post
    Now that is really weird LOL

    I know...tried to call to fix this issue several times but no one paid attention to what I said. I wonder why...took them two months to fix my community forum profile.
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    Quote Originally Posted by CurvyNina View Post
    I know...tried to call to fix this issue several times but no one paid attention to what I said. I wonder why...took them two months to fix my community forum profile.
    The staff on EI need kick up the hole it's people's livelihood there messing with
    Give respect get respect

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    Quote Originally Posted by CurvyNina View Post
    For me it's the other way round. I get email notices but don't get the PMs
    maybe yourself and petros will have to join forces, problem solved then.

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    Quote Originally Posted by Ketchup View Post
    maybe yourself and petros will have to join forces, problem solved then.


    Only to create a whole set of new ones



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  18. #10
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    I notice whenever I get a PM that has some residual tags inside, such as <br>, I get no notifications whatsoever.
    When the PM looks normal, I do get notified.

    I was about to ask as well what the heck happen with the PM system?
    Last edited by Amy Alison; 28-12-15 at 22:57.
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