I am puzzled by many aspects of the review system but in particular about how it is decided whether reviews are good, bad or indifferent. Take for example;
http://www.escort-ireland/596/Abbeyirish/review.html
It is obvious that the reviewer hit the wrong rating buttoms (too easy to do, I find). Does a computer decide, based on the ratings selected? Why would Abbey not have this obvious error corrected? The concerns of an idle mind!!