Advanced search not working at all!

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25-09-16, 12:59
Hagane00

Advanced search not working at all!

Trying to do a search and want to use some of the advanced search features.
But, the advanced search isn't working, first off it keeps loading
http://i63.tinypic.com/2u5ug00.png
Second, you can use the half on the bottom you can see, but the results don't match what you ask for.
Third when I tried selecting multiple favourites from the side bar, it ignored all of my choices and chose 1 other favourite at random :mad:
27-09-16, 11:00
Floki

Hi there,

Can you tell me if this issue is still a problem for you?
When using advance search, it works for me.
What device and browser are you using? We will look more into this for you.

Thank you,

Floki.
27-09-16, 16:14
Hagane00

Quote:

Originally Posted by Floki

Hi there,

Can you tell me if this issue is still a problem for you?
When using advance search, it works for me.
What device and browser are you using? We will look more into this for you.

Thank you,

Floki.

Yes, it is still an issue.

I am using an up to date Chrome browser on Incognito mode, on a Windows 10 laptop.
I have used this for a long time, since before website update.
28-09-16, 15:10
LuckyLu

Quote:

Originally Posted by Hagane00

Yes, it is still an issue.

I am using an up to date Chrome browser on Incognito mode, on a Windows 10 laptop.
I have used this for a long time, since before website update.

ok, thank you. will report this issue to the IT team.
PS. I have tested it in an incognito mode on chrome browser and it worked ok for me..
28-09-16, 19:18
bentor7

It is a problem for me too, however a workaround is to zoom out the page - I press at the same time: Ctrl -
Then it's Ctrl + to zoom in, or Ctrl 0 to reset the zooming.
After pressing Ctrl - for three times, fonts become smaller, still readable, and it's possible to scroll through the page ;)
28-09-16, 21:16
Hagane00

Quote:

Originally Posted by LuckyLu

ok, thank you. will report this issue to the IT team.
PS. I have tested it in an incognito mode on chrome browser and it worked ok for me..

Worked for me for a long time, but for the past week or so I have been getting this half loading screen that never actually loads :mad:
28-09-16, 23:23
bentor7

Quote:

Originally Posted by Hagane00

Worked for me for a long time, but for the past week or so I have been getting this half loading screen that never actually loads :mad:

have you tried using Ctrl - (I mean the minus sign)? did it work for you?
29-09-16, 00:00
Hagane00

Quote:

Originally Posted by bentor7

have you tried using Ctrl - (I mean the minus sign)? did it work for you?

Yes, I tried it, it only zoomed in & out, otherwise made no difference and didn't solve the issue.
29-09-16, 04:51
Curvaceous Kate

I thought you had announced you retirement some time ago?
02-10-16, 23:29
Hagane00

Ok, now I'm really confused and pissed off :mad:

I tried the advanced search before I logged in and it worked.
Then I logged in and I got the infinite loading screen like before.

This website makes no sense!!!:confused::angryfire::banghead:
02-10-16, 23:38
dublinboys

Same here too... I tried from mobile browser it search was not working. Used laptop to search. :(
02-10-16, 23:40
dublinboys

Ctrl zoom in and out works only works only on the browser not on the quality of the image.
02-10-16, 23:42
dublinboys

Same here too... I tried from mobile browser it search was not working. Used laptop to search.
04-10-16, 12:40
TomEA

Hello,

Can you guys explain exactly where there is an issue and what the issue is?
I can see above mentioned on an everlasting load. Is this the only issue?

I am trying on my own mobile it works for me fine. I get the results back pretty quickly.

Regards,
Tom
04-10-16, 13:09
Hagane00

Basically, when I am logged out of the site, the advanced search box comes up no problem and works. I get results just fine
When I am logged in however, the advanced search box pops up but the top half is white with a loading symbol, that never stops loading (I left it for around 5 minutes and no change) The bottom half of the box is advanced search in one long page, but even using this doesn't give you accurate results.

Now, I have tried this on my tablet, my phone and my laptop, the advanced search will not work when I am logged into the site, only when I am logged out!
04-10-16, 13:20
Floki

Hi there,

I have tested the Advance search on the desktop computer and on an iPhone and it seems to be working fine for me.
Have you tried clearing your Internet cookies and caches?
With the mobile version, you may need to delete the history and so on.

Floki.
04-10-16, 17:18
Hagane00

Quote:

Originally Posted by Floki

Hi there,

I have tested the Advance search on the desktop computer and on an iPhone and it seems to be working fine for me.
Have you tried clearing your Internet cookies and caches?
With the mobile version, you may need to delete the history and so on.

Floki.

If that was the case, then Advanced Search would never work!
But, AS works when I am logged out, and doesn't work when I am logged in, so I doubt it's a problem on my end!
05-10-16, 09:06
Brucef

Quote:

when I am logged out of the site, the advanced search box comes up no problem and works. I get results just fine
When I am logged in however, the advanced search box pops up but the top half is white with a loading symbol, that never stops loading

Gave it a try just for the sake of testing
i can reproduce the behavior describe above