hi pat,
just reading some of the reviews with the rat. Most of them are first time reviewers who just registered to post a fake review,on the day of review or the day before.
A simple suggestion and forgive me if it has been suggested before. Why not let new users wait for 2 weeks before they can post or review. By this time the review might be no immediate benefit to the lady in question.
just a thought from the desk of nbt